Question 1

The primary use of assessment centers is to identify

Accepted Answer

A)   the employees who have the personality characteristics and skills needed for managerial positions.
B)   the strengths and weaknesses of an organization.
C)   the decision processes and communication styles that inhibit production.
D)   the opportunities and threats to an organization.
E)   the factors that inhibit group performance.F) A) and B)
G) All of the above

Question 2

In the case of succession planning,job assignments for high-potential employees are based on

Accepted Answer

A)   the personal preferences of these employees.
B)   the immediate needs of an organization.
C)   the willingness of departments to accommodate these employees.
D)   the successful career paths of the managers whom these employees are preparing to replace.
E)   the availability of special assignments such as serving on committees and task forces.F) A) and E)
G) A) and B)

Question 3

Which of the following is a characteristic of a successful formal mentoring program?

Accepted Answer

A)   mentor and protégé participation is mandatory
B)   managers are rewarded for employee development
C)   mentors are chosen on a random basis
D)   mentors become therapists for their protégés
E)   mentor-protégé relationships are artificially createdF) C) and D)
G) B) and C)

Question 4

According to the Myers-Briggs Type Indicator,Extroverted types (E) gain energy through

Accepted Answer

A)   interpersonal relationships.
B)   personal thoughts.
C)   facts and details.
D)   establishing goals.
E)   inner feelings.F) B) and D)
G) All of the above

Question 5

Identify the correct statement about succession planning.

Accepted Answer

A)   it ensures that middle management systematically reviews leadership talent in the company
B)   it provides a set of developmental experiences that managers must complete to be considered for top management positions
C)   all companies have a succession plan ready when they need one
D)   it identifies a specific replacement for each managerial position within a company
E)   it focuses on low-potential and medium-potential employeesF) C) and D)
G) A) and D)

Question 6

Which of the following conditions will most likely ensure a job rotation will succeed?

Accepted Answer

A)   the organization is unclear about its job rotation policies
B)   top management is indifferent to the program's success
C)   goals for the program support personal goals and desires
D)   employees and their managers agree on which skills are to be developed
E)   the rotation schedule occurs every few months,ensuring employees develop strong on-the-job learning skillsF) A) and D)
G) D) and E)

Question 7

Myrtle Flower Company,sends its management trainees to an assessment center.There,the employees are assigned to small groups and given a problem to solve within an allotted time frame.The team members have to work together in tackling problems that they might face in a management position,without a source to whom they can refer any questions.What is the correct term for this type of development exercise?

Accepted Answer

A)   psychological profiling
B)   360-degree feedback
C)   leaderless group discussion
D)   in-basket exercise
E)   time-bound discussionF) B) and D)
G) A) and D)

Question 8

How do managers and peers develop employees through coaching?

Accepted Answer

A coach is a peer or manager who works w...

Question 9

An Individual Coaching for Effectiveness program is designed to

Accepted Answer

A)   help managers with dysfunctional behavior.
B)   improve the technical skills of employees.
C)   help prepare managers for overseas assignments.
D)   reduce the effects of the glass ceiling.
E)   attract and retain ambitious managerial employees.F) B) and D)
G) C) and D)

Question 10

Most companies use _____ moves as an option for employee development.

Accepted Answer

A)   small upward
B)   vertical and horizontal
C)   left,right,and sideways
D)   occasional horizontal
E)   upward,downward,and lateralF) None of the above
G) B) and E)

Question 11

Chang works at a leading restaurant.She is usually scared of making any mistakes at her workplace,so she is very keen on paying attention to details.She also prioritizes quality in her work.In the context of Inscape's DiSC assessment,she would most likely score high in _____.

Accepted Answer

A)   steadiness
B)   dominance
C)   conscientiousness
D)   humility
E)   influenceF) B) and E)
G) C) and D)

Question 12

Michael,a newly appointed human resource manager at Zeta Inc. ,learns that several female managers have complained that the company has a "glass ceiling." Indeed,the top positions are all filled by men,but Michael isn't sure whether the pattern is just a coincidence.He agrees to investigate.Which of the following conditions,if it exists,would be evidence of a glass ceiling at Zeta?

Accepted Answer

A)   Patterns of promotion are the same for women and men at Zeta.
B)   Zeta has a formal process for identifying developmental needs.
C)   Managers making developmental assignments consider whether stereotypes are influencing assignments.
D)   Zeta has no formal mentoring program to ensure that the female managers have mentors.
E)   Zeta is preparing for the retirement of its leaders.F) D) and E)
G) B) and E)

Question 13

The glass ceiling is likely caused by

Accepted Answer

A)   a lack of access to developmental relationships.
B)   the presence of a diverse workforce.
C)   the presence of too many mentors for female employees.
D)   the presence of women with technical skills.
E)   providing challenging job assignments to high-potential employees.F) All of the above
G) C) and E)

Question 14

In _____,a participant takes the part of a manager or employee in a situation involving the skills to be assessed.

Accepted Answer

A)   personality tests
B)   group discussions
C)   interview sessions
D)   role-plays
E)   leaderless group discussionsF) A) and C)
G) A) and B)

Question 15

Which of the following is true of mentoring?

Accepted Answer

A)   Mentoring is the best substitute for therapy.
B)   Most mentoring relationships develop formally as a result of interests or values officially discussed by a mentor and a protégé.
C)   Employees most likely to seek a mentor are emotionally unstable and have a low need for power and achievement.
D)   Mentoring programs tend to be most successful when they are voluntary and participants understand the details of the program.
E)   Informal mentoring programs ensure access to mentors for all employees,regardless of gender or race.F) C) and E)
G) All of the above

Question 16

The step in the career management process in which psychological tests,such as the Myers-Briggs Type Indicator and the Strong-Campbell Interest Inventory,are used is

Accepted Answer

A)   follow-up.
B)   reality check.
C)   goal setting.
D)   action planning.
E)   data gathering.F) B) and C)
G) D) and E)

Question 17

Relocation is the most common way to use downward moves for employee development.

Accepted Answer

A) True 
 B)False

Question 18

BottleCap Creations offers its employees a career management program in which they can take a variety of self-assessments.When employees complete these self-assessments,what is the organization's responsibility in the next stage of the career management process?

Accepted Answer

A)   setting short- and long-range career goals for the employee,in light of the reality check
B)   identifying the steps and timetable for reaching the goals in the employee's action plan
C)   identifying opportunities and personal areas needing improvement
D)   communicating to the employee what skills he or she could realistically develop in light of the opportunities available
E)   communicating to the employee the results of the performance evaluation and any development opportunities availableF) A) and E)
G) A) and D)

Question 19

What is 360-degree feedback? What are its advantages and disadvantages?

Accepted Answer

360-degree feedback is a method of perfo...

Question 20

In a self-assessment,an organization's responsibility is to identify opportunities and areas that need improvement.

Accepted Answer

A) True 
 B)False

Exam 8: Developing Employees for Future Success

Most companies use _____ moves as an option for employee development.

Correct Answer
verified

In a self-assessment,an organization's responsibility is to identify opportunities and areas that need improvement.

Correct Answer
verified

Correct Answer
verified

The primary use of assessment centers is to identify

Correct Answer
verified

BottleCap Creations offers its employees a career management program in which they can take a variety of self-assessments.When employees complete these self-assessments,what is the organization's responsibility in the next stage of the career management process?

Correct Answer
verified

Relocation is the most common way to use downward moves for employee development.

Correct Answer
verified

Which of the following conditions will most likely ensure a job rotation will succeed?

Correct Answer
verified

An Individual Coaching for Effectiveness program is designed to

Correct Answer
verified

Which of the following is a characteristic of a successful formal mentoring program?

Correct Answer
verified

Correct Answer
verified

In _____,a participant takes the part of a manager or employee in a situation involving the skills to be assessed.

Correct Answer
verified

The step in the career management process in which psychological tests,such as the Myers-Briggs Type Indicator and the Strong-Campbell Interest Inventory,are used is

Correct Answer
verified

How do managers and peers develop employees through coaching?

Correct Answer
verified
A coach is a peer or manager who works w...
View Answer

According to the Myers-Briggs Type Indicator,Extroverted types (E) gain energy through

Correct Answer
verified

The glass ceiling is likely caused by

Correct Answer
verified

Chang works at a leading restaurant.She is usually scared of making any mistakes at her workplace,so she is very keen on paying attention to details.She also prioritizes quality in her work.In the context of Inscape's DiSC assessment,she would most likely score high in _____.

Correct Answer
verified

In the case of succession planning,job assignments for high-potential employees are based on

Correct Answer
verified

Which of the following is true of mentoring?

Correct Answer
verified

What is 360-degree feedback? What are its advantages and disadvantages?

Correct Answer
verified
360-degree feedback is a method of perfo...
View Answer

Identify the correct statement about succession planning.

Correct Answer
verified

Exam 8: Developing Employees for Future Success

Most companies use _____ moves as an option for employee development.

Correct AnswerverifiedShow Answer

In a self-assessment,an organization's responsibility is to identify opportunities and areas that need improvement.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The primary use of assessment centers is to identify

Correct AnswerverifiedShow Answer

BottleCap Creations offers its employees a career management program in which they can take a variety of self-assessments.When employees complete these self-assessments,what is the organization's responsibility in the next stage of the career management process?

Correct AnswerverifiedShow Answer

Relocation is the most common way to use downward moves for employee development.

Correct AnswerverifiedShow Answer

Which of the following conditions will most likely ensure a job rotation will succeed?

Correct AnswerverifiedShow Answer

An Individual Coaching for Effectiveness program is designed to

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of a successful formal mentoring program?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In _____,a participant takes the part of a manager or employee in a situation involving the skills to be assessed.

Correct AnswerverifiedShow Answer

The step in the career management process in which psychological tests,such as the Myers-Briggs Type Indicator and the Strong-Campbell Interest Inventory,are used is

Correct AnswerverifiedShow Answer

How do managers and peers develop employees through coaching?

Correct AnswerverifiedA coach is a peer or manager who works w...View AnswerShow Answer

According to the Myers-Briggs Type Indicator,Extroverted types (E) gain energy through

Correct AnswerverifiedShow Answer

The glass ceiling is likely caused by

Correct AnswerverifiedShow Answer

Chang works at a leading restaurant.She is usually scared of making any mistakes at her workplace,so she is very keen on paying attention to details.She also prioritizes quality in her work.In the context of Inscape's DiSC assessment,she would most likely score high in _____.

Correct AnswerverifiedShow Answer

In the case of succession planning,job assignments for high-potential employees are based on

Correct AnswerverifiedShow Answer

Which of the following is true of mentoring?

Correct AnswerverifiedShow Answer

What is 360-degree feedback? What are its advantages and disadvantages?

Correct Answerverified360-degree feedback is a method of perfo...View AnswerShow Answer

Identify the correct statement about succession planning.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A coach is a peer or manager who works w...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
360-degree feedback is a method of perfo...
View Answer

Correct Answer
verified