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Exam 2: Values and Attitudes

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Question 21

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There is only one model of the causes of job satisfaction.

A) True
B) False

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Question 22

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Kim lives and works in a small town,even though she prefers life in a bigger city.She is quite dissatisfied with her current job and is thinking of leaving the organization.She is worried,however,about her ability to find other employment that pays as well as her current job.Additionally,she is concerned about finding another organization that offers college tuition reimbursement.Based on this information,Kim is experiencing

A) inequity.
B) withdrawal cognitions.
C) emotional detachment.
D) affective dissonance.
E) unmet expectations.

F) B) and C)
G) C) and D)

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Question 23

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Counterproductive work behavior (CWB) harms other employees,the organization as a whole,and/or organizational stakeholders such as customers and shareholders.Which of the following is an example of CWB?

Viola works as a paralegal for a successful personal injury firm.The firm is now advertising on television,and she is asked to handle the research for three partners.Viola suggests that they hire an additional paralegal,but the partners want to wait until the next year.Viola is experiencing headaches on a daily basis.She can't sleep at night,worrying about how she's going to get her work down. Viola is beginning to think that she needs to find a new job.The partners want to keep Viola with the firm.Analyze this situation and make recommendations to the partners.

Discuss what research has found about the relationship between job performance and job satisfaction.

When Daniel's daughter got seriously ill,his boss Kyle and fellow employees went to the HR department and arranged to donate some of their sick leave to him so he could spend more time with his family.Daniel is most likely to be experiencing

Chris,a manager,knows that one of his employees values achievement and power.Chris should assign the employee to a job that includes

You value achievement and your employer rewards people for accomplishing goals,so you are very committed to the company._____ fit is the consistency between personal and company values.

Letitia reports to work at Apex Inc.This is her first day.Human resources tells Letitia to report to a conference room so that she can review the company's mission statement and policies,go over her job description,and learn about the technology systems in use.This type of experience is an ______ program.

The two basic dimensions of Schwartz's value theory are self-enhancement/self-transcendence and ethical/unethical.

_____ is defined by order,self-restriction,preservation of the past,and resistance to change.

What is CWB? Why does this matter to managers? Now provide an example of how CWB applies to your life currently.

Elaine often volunteers to help others when they run into problems with their projects.She is very positive,always on time,and never calls in sick.Exhibiting ________ is likely to create positive impressions among Elaine's colleagues and manager.

Monica leads a team of six people hired to implement a new onboarding technology at High Systems & Co.Everyone has their assignment,but Stephen (who is in charge of researching and updating company policies)who has been lax in submitting his information.This delay can jeopardize the due date.

Describe the dispositional/genetic models of job satisfaction.Discuss the research support for these models.Now,think about your own personal traits and genetic factors.What are your two strongest traits? How do these traits correlate to activities that you find satisfying?

The energy industry is under pressure from increased government regulations and environmental agency scrutiny.As a result,Sampson Coal Co.has suffered financial setbacks and reduced benefits and hours.Sampson Coal Co.suffers from low productivity,a high absence rate,pilfering,and increased turnover. Management sends out an employee satisfaction survey,but receives few responses (even though the survey is anonymous).What is the overall state of job satisfaction at Sampson? What steps can management take?

PWCB is a large management consulting firm,created as a result of the merger of two smaller companies.The corporate culture was different in both of the original companies.Despite addressing this difference,turnover is higher than expected and productivity is lower than anticipated.What can management do to address employee engagement?

Job satisfaction across the United States has gone up,according to a national survey conducted by the Society for Human Resource Management.The top three facets of satisfaction include

Horatio loves extreme sports and works as white-water rafting instructor.This reflects the values in the ____________ dimension of Schwartz's model.

___________ are the key links between ___________ in Ajzen's Theory of Planned Behavior.