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According to Fiedler's theory,a moderate-control situation favors a __________ leader.


A) task-motivated
B) relationship-motivated
C) charismatic
D) consultative
E) laissez-faire

F) D) and E)
G) None of the above

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Which of these would you not see from an inspiring transformational leader?


A) inspirational motivation
B) idealized influence
C) individualized consideration
D) intellectual stimulation
E) authoritarian leadership

F) C) and E)
G) A) and C)

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E

According to research,which of the following statements about men's and women's leadership traits is ?


A) Men display more social leadership than women.
B) Women display more task leadership than men.
C) Men are more assertive than women.
D) Men are more autocratic than women.
E) Women are more autocratic than men.

F) C) and D)
G) B) and D)

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The general strategy for the practical application of situational theories includes all of the following except


A) identify important outcomes.
B) identify situational conditions.
C) match leadership to the conditions at hand.
D) stick to one leadership style.
E) identify relevant leadership behaviors.

F) B) and E)
G) All of the above

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Sam is a manager for a large dry cleaning establishment.He supervises 23 people who perform relatively routine jobs that require minimal training.The shop is unionized,so Sam has little latitude when it comes to dismissing poor performers.However,he does have the authority to transfer employees and has been known to reassign poor performers to less desirable jobs on the line.Sam has a reputation for only transferring employees with just cause,and generally is viewed as a fair supervisor by his employees.Although he would like greater autonomy to determine salaries,Sam generally divides bonuses and raises equally among his employees.To do otherwise would likely create conflict with union members and representatives.According to Fiedler's model,how would Sam's position power be described?


A) expert
B) political
C) strong
D) moderate
E) weak

F) A) and B)
G) A) and C)

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Matrix Co.was created as a non-prescriptive,collaborative think tank.The culture of the organization is very inclusive and brings in employees from all levels and territories.The corporate mission statement emphasizes "developing a team spirit,sharing ideas,and providing a common sense of purpose,community,and inspiration." The environment is also very flexible.There are many different working arrangements in place,and the company is very supportive of those with families.For example,one of the assistant vice presidents recently took seven months extended paternity leave.What is psychological empowerment? How can a company foster this kind of culture?

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Empowering leadership represents the ext...

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Marge is managing several new strategies.Her team knows that she is under pressure to bring all these projects in on schedule and within budget.Marge wants to empower Jason,her assistant project manager,to lead for self-determination or choice.She should


A) inspire Jason to broaden his horizons.
B) delegate important tasks to Jason.
C) support and coach Jason.
D) monitor and reward Jason.
E) provide training and mentoring for Jason.

F) D) and E)
G) B) and C)

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Which of the following interpersonal traits has research shown to have a negative relationship with leadership effectiveness?


A) communication skills
B) openness to experience
C) emotional intelligence
D) narcissism
E) emotional stability

F) D) and E)
G) B) and C)

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___________ focuses on clarifying employees' role and task requirements and providing followers with positive and negative rewards contingent on performance.


A) Transactional leadership
B) Transformational leadership
C) Consideration
D) Empowerment
E) Initiating structure

F) A) and C)
G) A) and D)

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Fiona is the daytime supervisor for an online sales company.She supervises 57 people who perform relatively routine jobs that require minimal training.The shop is unionized,so Fiona has little latitude when it comes to dismissing poor performers.However,she does have the authority to transfer employees and has been known to reassign poor performers to less desirable jobs on in the company.Fiona has a reputation for only transferring employees with just cause,and generally is viewed as a fair supervisor by her employees.Although she would like greater autonomy to determine salaries,Fiona generally divides bonuses and raises equally among her employees.To do otherwise would likely create conflict with union members and representatives.According to Fiedler's model,how would Fiona's leader-member relations be described?


A) nonexistent
B) poor
C) moderate
D) good
E) absolute

F) A) and C)
G) A) and B)

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In an out-group exchange,a leader is attempting to


A) inspire followers.
B) create trust and mutual obligation.
C) initiate structure.
D) perform service to others.
E) create more formality in expectations and rewards.

F) C) and D)
G) C) and E)

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Leader-member exchange theory focuses on the leader's


A) traits.
B) behavior.
C) vision.
D) relationships with followers.
E) position in the organization.

F) B) and E)
G) A) and B)

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Transactional leaders transform followers to pursue organizational goals over self-interests.

A) True
B) False

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Fiedler's model uses the _________ scale to measure a person's leadership style.


A) least preferred coworker
B) least preferred boss
C) conscientiousness
D) extraversion
E) contingency

F) C) and D)
G) None of the above

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Which of the following is not an implication of transformational leadership?


A) Transformational leaders may be unethical.
B) Transformational leadership cannot work virtually.
C) Transformational leadership affects individual, group, and organizational effectiveness.
D) The best leaders are not just transformational.
E) The first step of transformational leadership is inspirational motivation.

F) None of the above
G) A) and B)

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In your own words,define "leadership." Think of someone you know who you think of as a leader.How would you assess his or her effectiveness? How could this person become even more effective?

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Leadership is defined as a process where...

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Define transformational leadership and its components,and describe how it works.What are the implications of transformational leadership for managers?

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Transformational leaders transform followers to pursue organizational goals over self-interests.They do this by using leader behaviors (i.e.,inspirational motivation,idealized influence,individualized consideration,and intellectual stimulation)that appeal to followers' self-concepts-namely,their values,motives,and personal identity.Inspirational motivation,which includes the use of charisma,involves establishing an attractive vision of the future,the use of emotional arguments,and exhibition of optimism and enthusiasm.The focus of idealized influence is to instill pride,respect,and trust within employees.Individual consideration entails behaviors associated with providing support,encouragement,empowerment,and coaching to employees.Intellectual stimulation involves behaviors that encourage employees to question the status quo and to seek innovation and creative solutions to organizational problems. Figure 13.5 shows on the left-hand side that transformational leader behavior is first influenced by both individual and organizational characteristics. The third column from the left, further shows that the use of transformational leadership creates positive effects on followers and work groups. In turn, these positive effects are expected to lead to positive outcomes. Research supports these proposed linkages. Support for transformation leadership underscores five important managerial implications. (1) The establishment of a positive vision of the future-inspirational motivation-should be considered a first step at applying transformational leadership. (2) The best leaders are not just transformational. (3) Transformational leadership affects outcomes at the individual, group, and organizational levels. (4) Transformational leadership works virtually. (5) Transformational leaders can be ethical or unethical.

Daniel has been promoted three times.As he moves up in the organization,he will increasingly need


A) cognitive abilities.
B) interpersonal skills.
C) only business skills.
D) only strategic skills.
E) both business and strategic skills.

F) A) and B)
G) A) and C)

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Tammy participates actively in the weekly team meetings,but when it comes to doing her work,she tends to do it her own way,often disregarding company policies and her boss's wishes.Tammy is probably a(n)


A) rebel.
B) diplomat.
C) partisan.
D) independent.
E) helper.

F) A) and C)
G) A) and B)

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A

Briefly discuss what leaders want from followers,and what followers want from leaders.What can an individual do to become a better follower? Are you a leader or a follower…or have you been both? Provide specific examples.

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Leaders obviously want followers who are...

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