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_____ reflects the quality of relationships among the individual and those involved in his or her developmental network.


A) The constructive type of organizational culture
B) The diversity of developmental relationships
C) Organizational socialization
D) Developmental relationship strength
E) The passive-defensive type of organizational culture

F) A) and E)
G) A) and C)

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Organizational culture rarely impacts organizational structure.

A) True
B) False

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A hierarchy culture has an external focus and values flexibility.

A) True
B) False

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A _____ socialization process is one in which the newcomer is socialized by an experienced member.


A) fixed
B) variable
C) random
D) disjunctive
E) serial

F) C) and D)
G) A) and E)

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Which of the following is true about organizational values?


A) Organizations subscribe to only one set of values.
B) The basic underlying assumptions of organizational culture are relatively easy to change.
C) Organizational change is more likely to succeed if there is a great deal of inconsistency between individual values and organizational values.
D) Organizations are less likely to accomplish corporate goals when employees perceive an inconsistency between the espoused values of the organization and their own personal characteristics.
E) Enacted values drive organizational culture and espoused values are irrelevant.

F) B) and C)
G) A) and B)

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The diversity of developmental relationships reflects the variety of people within the network an individual uses for developmental assistance.

A) True
B) False

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Mentoring enhances the effectiveness of organizational communication.

A) True
B) False

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A(n) _____ developmental network is composed of a few weak ties from one social system such as an employer or a professional association.


A) opportunistic
B) receptive
C) entrepreneurial
D) traditional
E) formal

F) A) and D)
G) D) and E)

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A clan culture has an external focus and values stability and control rather than flexibility.

A) True
B) False

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_____ is (are) the set of shared, taken-for-granted implicit assumptions that a group holds that determines how it perceives, thinks about, and reacts to its environment.


A) Normative beliefs
B) Vision
C) Organizational culture
D) Values
E) Realistic job previews

F) A) and D)
G) D) and E)

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The first phase of the organizational socialization process is anticipatory socialization.

A) True
B) False

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Which of the following perceptual and social processes occurs during the change and acquisition phase of organizational socialization?


A) Anticipating realities about the organization and the new job
B) Internalizing group norms and values
C) Anticipating organization's needs for one's skills and abilities
D) Managing lifestyle-versus-work conflicts
E) Seeking role definition and clarity

F) None of the above
G) B) and C)

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Organizational socialization is a key mechanism used by organizations to embed their organizational cultures.

A) True
B) False

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Mary and Carl were both hired at the same time by Liam and Company. During their first month they, along with a group of 14 other new hires, went through their socialization process as a unit. Their socialization process is necessarily disjunctive in nature.

A) True
B) False

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The process of culture change essentially begins with targeting one of the three layers of organizational culture.

A) True
B) False

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Which of the following statements about organizational culture is true?


A) An organization's culture is not determined by fate.
B) A change-resistant culture does not have an effect on organizational change.
C) Changing an organization's culture is a simple and easy process.
D) A company's organizational culture is formed and shaped by the combination and integration of the top managers.
E) Mergers of two organizations with incompatible cultures frequently lead to successful results.

F) A) and B)
G) B) and E)

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_____ is a psychosocial function of mentoring.


A) Sponsorship
B) Exposure-and-visibility
C) Role modeling
D) Coaching
E) Protection

F) None of the above
G) B) and C)

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Al starts work at a law firm. For the first three weeks that he's there he is in constant contact with other new hires, all of whom wear lanyards distinguishing them from more tenured employees. Al and the other newcomers are put through a training session that introduces them to the values and policies of the firm, and clarifies the specific tasks that they would be performing. Al's socialization is, necessarily, _____ in nature.


A) informal
B) random
C) collective
D) divestiture
E) serial

F) B) and E)
G) A) and E)

Correct Answer

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The competing values framework provides a practical way for mangers to understand, measure, and change organizational culture.

A) True
B) False

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High social system stability within an organization indicates the presence of conflict and poor change management.

A) True
B) False

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