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The use of brand names is especially important for services because of which unique characteristic of services?


A) inventory costs
B) inseparability
C) inconsistency
D) invisibility
E) intangibility

F) A) and E)
G) None of the above

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Gatorade is most likely in which stage of its product life cycle?


A) introduction
B) growth
C) maturity
D) decline
E) fad

F) C) and D)
G) A) and B)

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________ products have a product life cycle whose benefits are readily understood by consumers and because the products are easily imitated by competitors, the appropriate marketing strategy is to broaden distribution quickly.


A) High-learning
B) Fashion
C) Fad
D) Low-learning
E) Generalized

F) B) and E)
G) B) and D)

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Which of the following products would have a low-learning product life cycle curve?


A) electric cars
B) five-blade razors
C) interactive television
D) software for learning a foreign language
E) convection ovens

F) B) and C)
G) A) and E)

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A contractual agreement whereby one company (licensor) allows its brand name or trademark to be used with products or services offered by another company (licensee) for a royalty or fee is referred to as


A) co-branding.
B) generic branding.
C) reseller licensing.
D) mixed branding.
E) brand licensing.

F) A) and D)
G) None of the above

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  CDI/BDI Marketing Dashboard -In the CDI/BDI marketing dashboard above, which segment consumes the most fruit drinks? A)  households without children B)  households with children 13 to 18 years old C)  households with children 6 years old or under D)  households with children 7 to 12 years old E)  Because the BDI and CDI show inconsistencies in their measurements, especially in the segment of children under the age of six, it is impossible to answer the question. CDI/BDI Marketing Dashboard -In the CDI/BDI marketing dashboard above, which segment consumes the most fruit drinks?


A) households without children
B) households with children 13 to 18 years old
C) households with children 6 years old or under
D) households with children 7 to 12 years old
E) Because the BDI and CDI show inconsistencies in their measurements, especially in the segment of children under the age of six, it is impossible to answer the question.

F) A) and C)
G) B) and C)

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Which of the following products would have a high-learning product life cycle curve?


A) electric cars
B) five-blade razors
C) fleece bikinis
D) titanium golf driver
E) spicy ketchup

F) D) and E)
G) B) and D)

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Which of the following is one of the four key challenges that package and label designers face?


A) governmental regulations
B) cultural and societal issues
C) competition from global markets
D) health, safety, and security issues
E) patent and trademark issues

F) A) and D)
G) None of the above

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Which of the following quotes from a new-product adopter would signal the need for a firm to counteract a psychological barrier?


A) "But I feel self-conscious wearing this."
B) "What if I can't make the monthly payments?"
C) "I don't want to try this if it means I have to swallow it with milk."
D) "Big deal, the only difference is the shape of the package."
E) "Sure I'll try it; why not!"

F) A) and B)
G) All of the above

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  Figure 10-5 -The consumers represented by D in Figure 10-5 above are called A)  innovators. B)  late majority. C)  early majority. D)  early adopters. E)  laggards. Figure 10-5 -The consumers represented by D in Figure 10-5 above are called


A) innovators.
B) late majority.
C) early majority.
D) early adopters.
E) laggards.

F) None of the above
G) D) and E)

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Which of the following is an example of a product in the maturity stage of the product life cycle?


A) pocket video cameras
B) driverless vehicles
C) 3D HDTVs
D) carbonated soft drinks
E) fitness trackers

F) C) and D)
G) D) and E)

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In which stage of the product life cycle is it important to broaden distribution of the product?


A) introduction
B) growth
C) maturity
D) decline
E) harvest

F) B) and D)
G) A) and E)

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Consumer packaged goods firms such as General Mills and PepsiCo as well as technology firms such as Intel and Hewlett-Packard employ a product manager to manage


A) all of an organization's product items or brands.
B) all of an organization's product classes.
C) all of an organization's existing products through the stages of their life cycles.
D) all products or brands that require close fiscal scrutiny.
E) a close-knit family of products or brands.

F) D) and E)
G) A) and D)

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A marketing strategy that alters a product's characteristic, such as its quality, performance, or appearance, to increase its value and sales to customers is referred to as


A) market modification.
B) product modification.
C) product repositioning.
D) market-product synergy.
E) product management.

F) A) and B)
G) A) and C)

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Product form refers to


A) the legal description of an individual item including all its salient characteristics.
B) the SKU designation assigned to a product item.
C) a series of product items that share similar characteristics in terms of usage.
D) variations within its product class.
E) a group of product items that comprise an industry.

F) All of the above
G) A) and D)

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Mattel has a contractual agreement to let Colgate use the Barbie name and image on kids' toothpaste and toothbrushes. Colgate pays Mattel a fee for the use of the Barbie name and image. This is an example of


A) brand licensing.
B) co-branding.
C) generic branding.
D) reseller licensing.
E) mixed branding.

F) A) and C)
G) C) and D)

Correct Answer

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Apple introduced the iPhone and iPad with multitouch screens, as well as the Magic Trackpad, also a multitouch device. These devices require consumers to use gestures (touch, swipe, tap, etc.) to perform various functions. This could make the mouse, a device Apple invented in 1977 for its Apple II, obsolete. With the emergence of multitouch technologies, the mouse most likely is now in the ________ stage of its product life cycle.


A) introduction
B) decline
C) maturity
D) deletion
E) harvesting

F) None of the above
G) All of the above

Correct Answer

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All of the following are product modification strategies except which?


A) product bundling
B) improving a product's quality
C) changing a product's appearance
D) creating a new use situation
E) altering a product's performance

F) A) and C)
G) A) and D)

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The key idea behind diffusion of innovation is that


A) not all consumers accept a new product at the same time; adoption of a product spreads throughout the population.
B) once a product enters the market, the time span between awareness and purchase is incredibly short.
C) the introduction of an entire new product class almost always diffuses the importance of its predecessor within a matter of months.
D) adoption of a new product line does not change the diffusion rate of older lines in the market.
E) the rate of adoption is independent of other product form innovations or competitive products in the marketplace.

F) B) and C)
G) B) and D)

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During the introduction stage of the product life cycle, promotional expenditures are made to stimulate consumer desire for an entire product class rather than for a specific brand. The consumer demand that is stimulated is referred to as ________ demand.


A) selective
B) primary
C) derived
D) generic
E) secondary

F) All of the above
G) None of the above

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