A) a logistical
B) a facilitating
C) a risk-taking
D) a transactional
E) an assorting
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Multiple Choice
A) an intermediary that performs a variety of marketing channel functions involving selling, stocking, delivering a full product assortment, and financing.
B) an intermediary that maintains its own sales force and performs all channel functions.
C) an intermediary that deals exclusively with the selling, stocking, and delivery of raw materials used by manufacturers in the production of its products.
D) an intermediary that deals with a single product line within a single industry.
E) an intermediary that performs functions involving selling, stocking, and delivery of industrial goods but is unable to provide financing due to the normally large expenditures.
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Essay
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Multiple Choice
A) inventory supply system that operates with very low inventories and requires fast on-time delivery.
B) inventory management system whereby the supplier determines the product amount and assortment a retailer needs and automatically delivers the appropriate items.
C) inventory management system that is designed to reduce the retailer's lead time for receiving merchandise, which then lowers its inventory investment, improves customer service levels, and reduces logistic expenses.
D) inventory supply system that relies on the judgment of individual warehouse managers based on daily reports from its retailer customers.
E) inventory system that guarantees delivery within 48 hours, granting price reductions of 1 percent per hour if a shipment is delayed.
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Multiple Choice
A) transform book buying
B) build web-buying services
C) change purchases of consumer appliances
D) change Amazon's web page
E) ensure Amazon's retail store was transformed
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Multiple Choice
A) a corporate vertical marketing system.
B) an integrated marketing system.
C) a contractual vertical marketing system.
D) a corporate horizontal marketing system.
E) a contractual horizontal marketing system.
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Multiple Choice
A) broker
B) order taker
C) agent
D) dealer
E) wholesaler
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Multiple Choice
A) the distribution of products or services in markets where there are currently no other competitors.
B) the distribution of products or services where the producer owns the entire channel of distribution.
C) the density of distribution whereby a firm tries to place its products or services with only one retail outlet in a specified geographical area.
D) the density of distribution whereby a firm tries to place its products or services in as many outlets as possible.
E) the density of distribution whereby a firm tries to place its products or services in a few retail outlets in a specific area.
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Multiple Choice
A) A manufacturer increases its distribution coverage in a geographical area.
B) A channel member bypasses another member and sells or buys products directly.
C) Disagreements over how profit margins are distributed among channel members.
D) Manufacturers believe wholesalers or retailers are not giving their products adequate attention.
E) A channel member wants to use vendor-managed inventory.
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Multiple Choice
A) unpredictable costs of transportation because of fuel prices.
B) product liability from poorly produced products that become defective.
C) the need to stock merchandise in anticipation of sales.
D) trying new promotional campaigns.
E) investments in new-product development.
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Multiple Choice
A) intensive distribution
B) extensive distribution
C) exclusive distribution
D) selective distribution
E) concentrated distribution
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Multiple Choice
A) The output of a supply chain is measured in total units sold.
B) Customer service must be balanced against total logistics cost factors.
C) The output of a supply chain is measured either in total units sold or total number of customers served.
D) A firm's goal should be to provide superior customer service regardless of costs.
E) Customer service is the responsibility of marketing channel members and not the supplier network.
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Multiple Choice
A) channel champion.
B) channel general.
C) channel captain.
D) channel director.
E) channel coordinator.
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Multiple Choice
A) Administered vertical marketing systems gain power through ownership while corporate vertical marketing systems gain power through contractual agreement.
B) Administered vertical marketing systems gain power through the size and influence of one channel member and through ownership, rather than through contractual arrangement.
C) Administered vertical marketing systems gain power through contractual agreements and ownership rather than through size.
D) Administered vertical marketing systems are usually larger and more profitable than corporate vertical marketing systems.
E) Administered vertical marketing systems achieve coordination at successive stages of production and distribution by the size and influence of one channel member rather than through ownership.
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Multiple Choice
A) exhaustive distribution
B) specialized distribution
C) selective distribution
D) concentrated distribution
E) exclusive distribution
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Multiple Choice
A) direct marketing channels.
B) indirect marketing channels.
C) multimedia marketing channels.
D) virtual marketing channels.
E) personal selling.
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Multiple Choice
A) inventory is unpredictable.
B) the cost of inventory makes it too expensive to use a wholesaler.
C) there is little if any seasonal demand.
D) the risk lies solely with the manufacturer.
E) the retail outlets are regionally located.
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Multiple Choice
A) economic influence.
B) expertise.
C) channel members' desire for identification with Neiman Marcus.
D) legitimate rights through contracts.
E) longevity as an upscale retailer.
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Multiple Choice
A) order replenishment systems.
B) customer logistics factors.
C) minimum-inventory systems.
D) web-based response systems.
E) efficient consumer response systems.
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Multiple Choice
A) billed to the customer.
B) acknowledged by the customer.
C) billed and paid for by the customer.
D) promised for delivery.
E) received and ready for use or sale.
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