Question 1

Today's workers have an increased demand for benefits tailored to their individual needs.

Accepted Answer

A) True 
 B)False

Question 2

Job rotation helps lower-level managers prepare for higher-level positions by:

Accepted Answer

A)  letting them assume upper management positions for a limited time period.
B)  exposing them to different functions within the organization,thus giving them the broad perspective needed by top managers.
C)  helping them hone their highly specialized technical skills.
D)  giving them the opportunity to learn about every aspect of work performed in their department by spending a day doing the job of each person within the department.E) A) and B)
F) A) and C)

Question 3

The newest form of performance appraisal is called the ___________ because it encourages feedback from all directions.

Accepted Answer

A)  360 degree review
B)  roundabout assessment
C)  environmental review
D)  multilevel assessmentE) All of the above
F) None of the above

Question 4

A firm that wants to reduce its office costs,broaden its base of available talent and improve job satisfaction could achieve all of these goals by:

Accepted Answer

A)  recruiting only from internal sources.
B)  make greater use of scientific management techniques.
C)  implement the Hay system of compensation.
D)  allow more workers to telecommute.E) None of the above
F) B) and C)

Question 5

Frank is a human resource manager at a major corporation.If Frank's company is like most firms today,which of the following statements about Frank's job is likely to be the most accurate?

Accepted Answer

A)  Most of Frank's time will be devoted to clerical duties such as processing payroll checks and keeping employee files updated.
B)  Frank's job will be simpler in the future than it was in the past,because the percentage of new workers entering the labour force who are poorly educated and unprepared for work is slowly but steadily declining.
C)  Government laws and regulations concerning hiring,worker safety,pay,and unionization will make Frank's work complex and challenging.
D)  Frank and his fellow human resource managers will be given complete responsibility for performing all human resource functions within the organization.E) A) and C)
F) B) and C)

Question 6

Performance standards should be understandable,measurable,and reasonable.

Accepted Answer

A) True 
 B)False

Question 7

A management training program that gives managers assignments in a variety of departments in order to expose them to different functions within the organization is called:

Accepted Answer

A)  job enlargement.
B)  vestibule training.
C)  job rotation.
D)  an apprenticeship program.E) B) and C)
F) All of the above

Question 8

A problem with the Hay system of compensating workers is that:

Accepted Answer

A)  because it is relatively new,most workers and managers are unfamiliar with it.
B)  the EEOC has declared it illegal because it discriminates against older workers.
C)  it is difficult and expensive to administer because of the extensive paperwork needed to compute wages and salaries each pay period.
D)  it can lead to resentment because more productive employees may earn less than employees who do not perform as well but have worked for the company longer.E) None of the above
F) All of the above

Question 9

At ABC and Associates,Gina works daily as an administrative assistant from 9:00 a.m.until 1:00 p.m.,when she is replaced by Cassie,who works from 1:00 until 5:00 p.m.The arrangement Gina and Cassie have with ABC and Associates is known as job:

Accepted Answer

A)  enlargement.
B)  sharing.
C)  rotation.
D)  allocation.E) B) and D)
F) A) and B)

Question 10

____________ introduces new employees to the organization,their fellow workers,their supervisors,and to the policies,practices,and objectives of the firm.

Accepted Answer

A)  Vestibule training
B)  Employee initiation
C)  Employee orientation
D)  Job specificationE) None of the above
F) A) and B)

Question 11

Which of the following is the most important advantage of using internal sources to hire from within? Hiring from within:

Accepted Answer

A)  eliminates the need to meet affirmative action regulations.
B)  ensures that the best qualified person gets the job.
C)  helps maintain employee morale.
D)  allows the firm to effectively use the "employment at will" strategy.E) B) and C)
F) None of the above

Question 12

The first step in the performance appraisal process is to:

Accepted Answer

A)  perform a human resource inventory.
B)  establish performance standards.
C)  analyze the jobs to see what tasks must be performed.
D)  meet with employees and discuss the overall objectives of the firm.E) C) and D)
F) All of the above

Question 13

In most organizations,mentoring occurs with employees considered to have strong potential.

Accepted Answer

A) True 
 B)False

Question 14

Jared works in his firm's human resources department.He has been given the responsibility of designing a new job application form for his firm.The questions Jared includes on the new form should avoid broad questions about the applicant's beliefs,culture and family background,and should focus instead on factors such as the applicant's work experience,education,and career objectives.

Accepted Answer

A) True 
 B)False

Question 15

It is more common today for workers to move over to a new position than to move up to one.

Accepted Answer

A) True 
 B)False

Question 16

During the employee selection process,the initial interview is often conducted by:

Accepted Answer

A)  the current workers in the applicant's department.
B)  a member of the human resources department staff.
C)  a selection committee consisting of managers from all departments within the organization.
D)  the company's affirmative action officer.E) A) and B)
F) A) and C)

Question 17

_____________ is the process of evaluating human resource needs,finding the people to fill those needs,and getting the best work out of each employee by providing the best incentives and job environment,all with the goal of meeting the organization's objectives.

Accepted Answer

A)  Staffing
B)  Performance evaluation and response
C)  Human resource management
D)  Job analysisE) A) and B)
F) None of the above

Question 18

A job analysis results in two documents called a job inventory and a performance appraisal.

Accepted Answer

A) True 
 B)False

Question 19

Employees at The Eastern Eagle newspaper are paid according to the Hay system.Ralph and Steve do the same type of work and report to the same supervisor.Ralph has been working at the newspaper for 14 years while this is only Steve's third year.The supervisor believes Steve is the more enthusiastic and hard-working of the two.Under the Hay system,Steve will probably earn more than Ralph.

Accepted Answer

A) True 
 B)False

Question 20

Robotek International is a rapidly growing firm specializing in the production of sophisticated robots.One of the major problems Robotek is likely to face is a shortage of qualified workers.

Accepted Answer

A) True 
 B)False

Exam 12: Human Resource Management: Finding and Keeping the Best Employees

Robotek International is a rapidly growing firm specializing in the production of sophisticated robots.One of the major problems Robotek is likely to face is a shortage of qualified workers.

Correct Answer
verified

In most organizations,mentoring occurs with employees considered to have strong potential.

Correct Answer
verified

Frank is a human resource manager at a major corporation.If Frank's company is like most firms today,which of the following statements about Frank's job is likely to be the most accurate?

Correct Answer
verified

____________ introduces new employees to the organization,their fellow workers,their supervisors,and to the policies,practices,and objectives of the firm.

Correct Answer
verified

_____________ is the process of evaluating human resource needs,finding the people to fill those needs,and getting the best work out of each employee by providing the best incentives and job environment,all with the goal of meeting the organization's objectives.

Correct Answer
verified

Which of the following is the most important advantage of using internal sources to hire from within? Hiring from within:

Correct Answer
verified

Performance standards should be understandable,measurable,and reasonable.

Correct Answer
verified

During the employee selection process,the initial interview is often conducted by:

Correct Answer
verified

Correct Answer
verified

Job rotation helps lower-level managers prepare for higher-level positions by:

Correct Answer
verified

A job analysis results in two documents called a job inventory and a performance appraisal.

Correct Answer
verified

A problem with the Hay system of compensating workers is that:

Correct Answer
verified

At ABC and Associates,Gina works daily as an administrative assistant from 9:00 a.m.until 1:00 p.m.,when she is replaced by Cassie,who works from 1:00 until 5:00 p.m.The arrangement Gina and Cassie have with ABC and Associates is known as job:

Correct Answer
verified

The newest form of performance appraisal is called the ___________ because it encourages feedback from all directions.

Correct Answer
verified

Correct Answer
verified

The first step in the performance appraisal process is to:

Correct Answer
verified

It is more common today for workers to move over to a new position than to move up to one.

Correct Answer
verified

A management training program that gives managers assignments in a variety of departments in order to expose them to different functions within the organization is called:

Correct Answer
verified

A firm that wants to reduce its office costs,broaden its base of available talent and improve job satisfaction could achieve all of these goals by:

Correct Answer
verified

Today's workers have an increased demand for benefits tailored to their individual needs.

Correct Answer
verified

Exam 12: Human Resource Management: Finding and Keeping the Best Employees

Robotek International is a rapidly growing firm specializing in the production of sophisticated robots.One of the major problems Robotek is likely to face is a shortage of qualified workers.

Correct AnswerverifiedShow Answer

In most organizations,mentoring occurs with employees considered to have strong potential.

Correct AnswerverifiedShow Answer

Frank is a human resource manager at a major corporation.If Frank's company is like most firms today,which of the following statements about Frank's job is likely to be the most accurate?

Correct AnswerverifiedShow Answer

____________ introduces new employees to the organization,their fellow workers,their supervisors,and to the policies,practices,and objectives of the firm.

Correct AnswerverifiedShow Answer

_____________ is the process of evaluating human resource needs,finding the people to fill those needs,and getting the best work out of each employee by providing the best incentives and job environment,all with the goal of meeting the organization's objectives.

Correct AnswerverifiedShow Answer

Which of the following is the most important advantage of using internal sources to hire from within? Hiring from within:

Correct AnswerverifiedShow Answer

Performance standards should be understandable,measurable,and reasonable.

Correct AnswerverifiedShow Answer

During the employee selection process,the initial interview is often conducted by:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Job rotation helps lower-level managers prepare for higher-level positions by:

Correct AnswerverifiedShow Answer

A job analysis results in two documents called a job inventory and a performance appraisal.

Correct AnswerverifiedShow Answer

A problem with the Hay system of compensating workers is that:

Correct AnswerverifiedShow Answer

At ABC and Associates,Gina works daily as an administrative assistant from 9:00 a.m.until 1:00 p.m.,when she is replaced by Cassie,who works from 1:00 until 5:00 p.m.The arrangement Gina and Cassie have with ABC and Associates is known as job:

Correct AnswerverifiedShow Answer

The newest form of performance appraisal is called the ___________ because it encourages feedback from all directions.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The first step in the performance appraisal process is to:

Correct AnswerverifiedShow Answer

It is more common today for workers to move over to a new position than to move up to one.

Correct AnswerverifiedShow Answer

A management training program that gives managers assignments in a variety of departments in order to expose them to different functions within the organization is called:

Correct AnswerverifiedShow Answer

A firm that wants to reduce its office costs,broaden its base of available talent and improve job satisfaction could achieve all of these goals by:

Correct AnswerverifiedShow Answer

Today's workers have an increased demand for benefits tailored to their individual needs.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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