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  Figure 12-3 -The most indirect marketing channel is employed where many small manufacturers and many small retailers and other intermediaries are used to help coordinate a large supply of the product.This channel is represented in Channel  D  in Figure 12-3 above.Which of the following products would most likely be marketed using this kind of channel? A) Aspen dental services B) Toyota automobiles C) Leslie pool supplies D) Jaipur rugs made in India E) Hershey's candy bars Figure 12-3 -The most indirect marketing channel is employed where many small manufacturers and many small retailers and other intermediaries are used to help coordinate a large supply of the product.This channel is represented in Channel "D" in Figure 12-3 above.Which of the following products would most likely be marketed using this kind of channel?


A) Aspen dental services
B) Toyota automobiles
C) Leslie pool supplies
D) Jaipur rugs made in India
E) Hershey's candy bars

F) A) and D)
G) B) and E)

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A channel member (producer,wholesaler,or retailer) who coordinates,directs,and supports other channel members is referred to as a __________.


A) channel champion
B) channel general
C) channel captain
D) channel director
E) channel coordinator

F) B) and E)
G) A) and B)

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A vertical marketing system that involves a contractual relationship between a wholesaler and small independent retailers to standardize and coordinate buying practices,merchandising programs,and inventory management efforts is referred to as a __________.


A) service-sponsored retail franchise system
B) retailer-sponsored cooperative
C) administered vertical marketing system
D) manufacturer-sponsored retail franchise system
E) wholesaler-sponsored voluntary chain

F) None of the above
G) A) and B)

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Which statement regarding responsive supply chains is most accurate?


A) Responsive supply chains use slower modes of transportation but faster order processing.
B) Responsive supply chains often rely on more expensive express transportation.
C) Responsive supply chains always use the least expensive mode of transportation possible.
D) Responsive supply chains rely on large inventory warehouses.
E) Responsive supply chains achieve economies of scale by having all inventory stored and sorted at a central location.

F) A) and C)
G) C) and D)

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Which type of marketing channel arrangement is especially good for a firm to use in global marketing where the creation of marketing channel relationships is expensive and time consuming?


A) dual distribution
B) cooperative distribution
C) strategic channel alliance
D) global distribution alliance
E) multichannel distribution

F) C) and D)
G) D) and E)

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Which of the following best describes the goal for a firm's inventory and transportation costs?


A) focus more on minimizing required inventory costs
B) focus more on minimizing required transportation costs
C) minimize the sum of inventory and transportation costs
D) maximize the difference between required inventory and transportation costs
E) set a level of transportation costs and minimize the required inventory costs

F) A) and D)
G) All of the above

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IBM is one of the world's great business success stories because of its ability to reinvent itself to satisfy shifting customer needs in a(n) __________ global marketplace.


A) stagnant
B) dynamic
C) inert
D) lethargic
E) apathetic

F) D) and E)
G) C) and E)

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  Figure 12-3 -Figure 12-3 above depicts the four most common marketing channels for consumer products and services. Y  represents A) consumers. B) industrial users. C) wholesalers. D) agents or brokers. E) retailers. Figure 12-3 -Figure 12-3 above depicts the four most common marketing channels for consumer products and services."Y" represents


A) consumers.
B) industrial users.
C) wholesalers.
D) agents or brokers.
E) retailers.

F) B) and D)
G) A) and D)

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Order cycle time refers to


A) the time between when an order is placed and when payment is received.
B) the time between the sale of the first production batch to the sale of the next production batch.
C) the cycle between one full warehouse shipment to the next full warehouse shipment.
D) the lag from ordering an item until it is received and ready for use or sale.
E) the average time between reorders by a given wholesaler or retailer in the marketing channel.

F) B) and D)
G) A) and D)

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Dell has adopted a(n) __________ supply chain strategy to better serve its customers.


A) responsive
B) reactionary
C) efficient
D) proficient
E) economical

F) A) and E)
G) B) and E)

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  Figure 12-2 -Intermediaries perform three basic functions.According to Figure 12-2 above, B  represents a(n) __________. A) logistical function B) transactional function C) middleman function D) facilitating function E) operational function Figure 12-2 -Intermediaries perform three basic functions.According to Figure 12-2 above,"B" represents a(n) __________.


A) logistical function
B) transactional function
C) middleman function
D) facilitating function
E) operational function

F) B) and C)
G) A) and B)

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In an episode of the Glee television series,members of the glee club sold home-baked cupcakes at school to raise money.The students selling their cupcakes without any intermediary would be an example of a(n)


A) personalized distribution.
B) non-permanent distribution.
C) informal channel of distribution.
D) direct channel of distribution.
E) indirect channel of distribution.

F) D) and E)
G) B) and C)

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As the number of intermediaries between a producer and buyer increases,the channel is viewed as increasing in __________.


A) variety
B) scope
C) depth
D) scale
E) length

F) A) and B)
G) A) and C)

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For which of the following products would their respective manufacturers be most likely to use exclusive distribution?


A) Timex watches,Hanes underwear,and Nike shoes
B) Chanel perfume,Steinway pianos,and Baccarat crystal
C) Oreos,Teddy Grahams,and Nilla Wafers
D) paper clips,light bulbs,and file folders
E) Lean Cuisine meals,Breyer's Ice Cream,and Coca-Cola

F) A) and E)
G) B) and E)

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Automakers such as Chrysler,Ford,and General Motors utilize a __________ network.


A) dealer
B) broker
C) retailer
D) distributor
E) wholesaler

F) None of the above
G) C) and E)

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__________ is an intermediary who sells to consumers.


A) agent
B) retailer
C) wholesaler
D) distributor
E) broker

F) C) and D)
G) A) and B)

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In terms of distribution,when marketing channel members are engaged in buying,selling,and risk taking,they are performing __________ functions.


A) logistical
B) merchandising
C) facilitating
D) implementation
E) transactional

F) A) and E)
G) C) and D)

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The practice of organizing the cost-effective flow of raw materials,in-process inventory,finished goods,and related information from point of origin to point of consumption to satisfy customer requirements is referred to as __________.


A) marketing channel oversight
B) logistics management
C) production management
D) manufacturer distribution logistics
E) supply-chain management

F) A) and D)
G) A) and C)

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A contractual arrangement between a parent company and an individual or firm that allows the latter to operate a certain type of business under an established name and according to specific rules is referred to as __________.


A) a corporate vertical marketing system
B) a wholesaler sponsored voluntary chain
C) a retailer-sponsored cooperative
D) franchising
E) an administered vertical marketing system

F) A) and B)
G) A) and C)

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Direct marketing channels refer to


A) the distribution of goods and services directly from the manufacturer's production site to end-users.
B) the traditional chain of distribution from manufacturer to retailer to consumer.
C) the use of agents who represent a single producer and are responsible for the entire marketing function of that producer.
D) a method of distribution that allows consumers to buy products by interacting with various advertising media without a face-to-face meeting with a salesperson.
E) a method of distribution that allows consumers to buy products through direct personal interaction with the manufacturer's representatives in order to provide more personalized service.

F) C) and D)
G) A) and D)

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